Refund Policy

  • Last Update On February 1st.

  • 1.1 Refunds and Cancellation

    All payments for Emerald Enterprises or for services provided via Emerald Enterprises are in USD and are non-refundable. You can cancel your monthly contract at any time, but all previous payments are non-refundable and will not be pro-rated. All annual payments are also non-refundable and will not be pro-rated.

    Refunds will not be granted outside these windows from the date of initial purchase, for any reason.

    If you wish to cancel your Emerald Enterprises subscription (including subscriptions for services) at any time, you must submit a cancellation request to us via our support email address [email protected].

    Invoices for Emerald Enterprises can be requested at any time by emailing

    [email protected]

    .

    1.2 Subscription Terms And Automatic Payment

    A Emerald Enterprises user is responsible for paying all sums due to Emerald Enterprises in connection with their monthly or yearly subscription in accordance with these Terms. Every calendar month or year, your account will be charged up to the subscription fee plus applicable tax for the following month’s subscription, together with any other fees for the following month’s subscription plus any accumulated charges for the past period (collectively, “Fees”). Failure by the Emerald Enterprises user to use any of the services available through the service provided by Emerald Enterprises does not relieve the Emerald Enterprises user of their payment obligations under these Terms.

    Potential users can pay by credit card or debit card. Payment details shall be collected by us through our secure financial data collection mechanism. You acknowledge and agree that we hold data relating to the transaction, including the last four digits and the expiration date of the card used to purchase the products or services together with details on when payment is due. You further acknowledge and agree that payments are due on a recurring basis in accordance with the payment terms for the specific service purchased (unless the subscription is cancelled in accordance with these Terms) and therefore authorize the automatic payment collection terms applicable to that specific service (e.g., on a monthly or yearly basis and for a specific amount).

    1.3 Free Trial

    We offer a 14-day free trial to new users who register with the Site. The account will be charged according to the user’s chosen subscription at the end of the free trial.

    1.4 Failed Monthly or Annual Payments

    If you are delinquent on your payments, please be advised we will delete the account and any subsequent funnels associated with the account after 7 days of delinquency.

    If you have questions about our Refund Policy, feel free to drop us an email at [email protected]

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